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Privacy notice

This privacy notice provides you with details of how we collect and process your personal data through your use of our sites www.gmp-chitosan.com including any information you may provide through these site when you request product information or sign up to our newsletter.

Your legal rights

You can always exercise the following rights under the contact details of our data protection officer:

  • Information about your stored data and their processing,
  • Correction of incorrect personal data,
  • Deletion of your stored data,
  • Restriction of data processing, if we are not yet allowed to delete your data due to legal obligations,
  • Objection to the processing of your data by us and
  • Data portability, if you have consented to data processing or have concluded a contract with us.

If you have given us your consent, you can withdraw it at any time with effect for the future.

You can always contact the supervisory authority with a complaint. In the case of Heppe Medical Chitosan the responsible supervisory authority is:
Landesbeauftragter für den Datenschutz Sachsen-Anhalt
Postfach 19 47
39009 Magdeburg
Telefon: 03 91/818 03-0
Telefax: 03 91/818 03-33
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Purposes of data processing by the responsible body and third parties

We process your personal data only for the purposes stated in this privacy policy. A transfer of your personal data to third parties for purposes other than those mentioned does not take place. We only share your personal information with third parties if:

  • you have given your express consent
  • processing is required to complete a contract with you,
  • the processing is necessary to fulfil a legal obligation,
  • processing is necessary to protect legitimate interests and there is no reason to believe that you have an overriding legitimate interest in not disclosing your information.

Deletion or blocking of data

We adhere to the principles of data avoidance and data economy. Therefore, we only store your personal data for as long as necessary to achieve the purposes mentioned here or as provided for by the various storage periods provided by law. After discontinuation of the respective purpose or expiration of these deadlines, the corresponding data will be routinely and in accordance with the statutory provisions blocked or deleted.

Collection of general information when visiting our website

When you access our website, a cookie automatically records information of a general nature. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider and similar. These are only information that does not allow conclusions about your person.

This information is technically necessary to correctly deliver the contents of web pages requested by you and is mandatory when using the internet. They are processed in particular for the following purposes:

  • ensuring a trouble-free connection of the website,
  • ensuring a smooth usage of our website,
  • Evaluation of system security and stability
  • and further administrative purposes.

The processing of your personal data is based on our legitimate interest for the aforementioned purposes of data collection. We do not use your information to draw conclusions about you. The recipient of the data is only the responsible body and possibly the processor.

Anonymous information of this kind may be statistically evaluated by us to optimize our website and the underlying technology.

Cookies

Like many other websites, we also use so-called "cookies". Cookies are small text files that are transferred from a website server to your hard drive. This automatically gives us certain data, such as IP address, browser used, operating system and your connection to the Internet.

Cookies cannot be used to launch programs or to transfer viruses to a computer. Based on the information contained in cookies, we can facilitate navigation and enable the correct display of our websites.

In no case will the data collected by us be passed on to third parties or a link with personal data will be established without your consent.

Of course, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can disable the use of cookies at any time through the settings of your browser. Please use the help features of your internet browser to find out how to change these settings. Please note that some features of our website may not work if you have disabled the use of cookies.

Registration at our website

When registering for the use of our personalized services, some personal information will be collected, such as name, address, contact and communication information such as telephone number and e-mail address. If you are registered with us, you can access content and services that we offer only to registered users. Registered users also have the option of changing or deleting the data specified during registration at any time. Of course, we also provide you with information about the personal data we hold about you at any time. We are happy to rectify or delete these at your request, as far as no statutory storage obligations exist. To contact us in this context, please use the contact details given at the end of this Privacy Policy.

When registering on our website or resetting your passwort, an email with an conformation link will automatically be sent to the specified email address. These notifications can not be deactivated for technical reasons, as they serve as legitimation.

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption techniques (such as SSL) over HTTPS.

Newsletter

On the basis of your expressly given consent, we will regularly send you our newsletter or comparable information by e-mail to your specified e-mail address.

For the receipt of the newsletter the indication of your E-Mail address is sufficient. When you sign up to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be notified by email about circumstances relevant to the service or registration (such as changes to the newsletter offer or technical conditions).

For an effective registration we need a valid e-mail address. In order to verify that registration is actually made by the owner of the e-mail address, we use the "Double opt-in" procedure. For this purpose, we record the order of the newsletter, the dispatch of a confirmation mail and the receipt of the requested answer. Further data is not collected. The data will be used exclusively for the newsletter and will not be passed on to third parties.

The consent to the storage of your personal data and their use for the newsletter can be revoked at any time. Each newsletter includes a corresponding link to it. In addition, you can unsubscribe from this website at any time or inform us of your request via the contact option indicated at the end of this Privacy Notice.

Contact form

If you contact us by e-mail or contact form having questions of any kind, you give us your consent for the purpose of establishing contact. This requires the specification of a valid e-mail address. This serves for the assignment of the request and the subsequent answering of the same. The specification of further data is optional. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions.

Use of Matomo

This website uses Matomo (formerly Piwik), an open-source software for the statistical evaluation of visitor access. Matomo uses so-called "cookies", which are text files that are stored on your computer and that allow an analysis of the use of the website by you.

The information generated by the cookie about your use of the website is stored on a server in Germany.

The IP address is anonymised immediately after processing and prior to its storage. You have the option to prevent the installation of cookies by changing the settings of your browser software. Please note that with the corresponding settings not all functions of this website may be available.

You can decide whether a unique web analytics cookie may be stored in your browser in order to allow the operator of the website to collect and analyze various statistical data.

Use of Google Maps

This website uses Google Maps API to visually display geographic information. When using Google Maps, data about the use of map features by visitors is collected, processed and used by Google. For more information about data processing by Google, please refer to the Google Privacy Notice. There you can also change your personal privacy settings in the privacy centre.

You can find detailed instructions on how to manage your own data related to Google products here http://www.dataliberation.org/.

Embedded YouTube videos

On some of our web pages we embed Youtube videos. The corresponding plug-ins are operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page with the YouTube plug-in, a connection to Youtube's servers will be established. Youtube will be informed which pages you visit. If you are logged into your Youtube account, Youtube can assign your surfing behaviour to you personally. This can be prevented by logging out of your Youtube account beforehand.

If a Youtube video is started, the provider uses cookies that collect information about user behaviour.

Anyone who has disabled the storage of cookies for the Google Ad program will not have to expect such cookies when watching YouTube videos. Youtube also stores non-personal usage information in other cookies. In order to prevent this, you have to block the storage of cookies in your browser.

For more information on data protection at "Youtube", see the privacy policy of the provider at: https://www.google.de/intl/en/policies/privacy/.

PayPal

Our website accepts payments via PayPal. The provider of this service is PayPal (Europe) S.à.r.l & Cie, S.C.A. 22-24 Boulevard Royal, L-2449 Luxembourg.

If you select payment via PayPal, the payment data you provide will be supplied to PayPal based on Art. 6 (1) (a) (Consent) and Art. 6 (1) (b) DSGVO (Processing for contract purposes). You have the option to revoke your consent to data processing at any time with future effect. It does not affect the processing of data previously collected.

 

The processing of your personal data is based on our legitimate interest for the aforementioned purposes of data collection. We do not use your information to draw conclusions about you. The recipient of the data is only the responsible body and possibly the processor.

Anonymous information of this kind may be statistically evaluated by us to optimize our website and the underlying technology.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

When you call up a page of our website that contains a social plugin, your browser makes a direct connection with Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).

reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google.

The reCAPTCHA analyses take place completely in the background. Website visitors are not advised that such an analysis is taking place.

Data processing is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in protecting its site from abusive automated crawling and spam.

For more information about Google reCAPTCHA and Google’s privacy policy, please visit the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.

Change of our privacy policy

We reserve the right to modify this privacy policy to always comply with the latest legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. For a new visit of our website the new privacy policy will apply.

Questions to the data protection officer

If you have any questions about privacy, please email us at:

This email address is being protected from spambots. You need JavaScript enabled to view it.

Creation of this privacy policy was supported by the activeMind AG statement generator.

Congress and fairs

Meet us in person 2019:

  • CPHI 5. Nov - 7. Nov 2019, Frankfurt (Main), Germany
  • Medica 12. Nov - 15. Nov, 2019, Düsseldorf, Germany

To arrange an appointment please contact Katja Richter via sales(at)medical-chitosan.com

Contact

  • Heppe Medical Chitosan GmbH
    Heinrich-Damerow-Strasse 1
    06120 Halle (Saale)
    Germany
  • Tel.: +49 (0) 345 27 996 300
    Fax: +49 (0) 345 27 996 378
  • sales@medical-chitosan.com
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